Macmillan Education

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Macmillan Education eReader App

Frequently Asked Questions

Why do I receive an ‘Invalid code’ error message when I try to activate my code?

'Invalid Code' error message

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How do I add a new Book to my Macmillan Education eReader library?

Steps to add a new book to Macmillan Education eReader library

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How do I download and install the Macmillan Education eReader app as a student or teacher?

Steps to download and install the Macmillan Macmillan Education eReader App

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How can I install the application if I receive the ‘ The folder already exists’ error message?

Steps to resolve the 'Folder already exists' error message

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How can I access the Teacher’s Resource Centre from the Macmillan Education eReader app?

Steps to access the Teacher resource center

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How long will my subscription last?

Steps to check your subscription expiry date

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How can I download my content on the Macmillan Education eReader app?

Steps to download content on Macmillan Education eReader app

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How can I log into the Macmillan Education eReader app as a student or teacher?

Steps to log into the Macmillan Education eReader app

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How can I search for a book on my library?

Steps to search for your book on the library

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How can I view my books offline on Macmillan Education eReader app?

Steps to view books offline

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What are the system requirements for the Macmillan Education eReader app?

Please ensure that you install the app on a compatible device

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How do I access my resources on the Macmillan Education eReader app?

Steps to access your your resources on the Macmillan Education eReader app

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Can I access the glossary media elements offline on Macmillan Education eReader App?

Steps to access the glossary media elements offline

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Why can’t I create notes or use the search feature on the Macmillan Education eReader app?

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Will my notes and bookmarks be saved on the Macmillan Education eReader app?

Saving notes and bookmarks on the eReader app

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What does the “ear” icon on the Macmillan Education eReader app mean, and how does it work?

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Is there a limit to the number of devices I can install the Macmillan Education eReader app on?

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How can I stay logged into the Macmillan Education eReader app?

Steps to stay logged in to the Macmillan Education eReader app

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How can I change my personal information on the Macmillan Education eReader app?

Steps to change your personal information on Macmillan Education eReader app

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If I format my computer and reinstall the eReader app, will I be able to see the books I had activated as well as the notes and bookmarks I had created?

Access resources after formatting your device

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