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Straightforward Second Edition

Teaching Made Simple
Straightforward Second edition is a 6-level English course that takes young adult and adult learners from beginner through to advanced level using a methodical structure that encourages multi-skilled learning.

 

Frequently Asked Questions

I cannot install the software. What do I do?

Possible causes of incomplete installations and what to do.

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I would like to buy Macmillan Education titles in my country. How can I do it?

You can find a list of distributors for your country here.

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How do I purchase the class audio?

How to purchase class audio.

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I have spotted a potential error in your book. How should I report it to you?

Please let us know if you spot a potential error in one of our titles.

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Some of our books come with a key, what does this mean?

For some of our titles, there are two versions of the book: with key and without key.

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I see a message with ‘This CD-ROM is not approved’. What should I do?

Steps to follow when you see "This CD-Rom is not approved" error message.

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I have lost my CD-ROM / I have damaged my CD-ROM. Can you offer me a replacement?

We are not able to offer you a replacement if you have lost or damaged your CD.

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How do I register as a new user on macmillaneducationeverywhere.com?

How to register as a new user.

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My anti-virus is not allowing me to install the product. What can I do?

Steps to follow when your anti-virus software stops you from installing the product.

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My computer does not have a CD/DVD-ROM drive. Can you send me the files?

Information on using your CD ROM.

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How does Macmillan Education protect my data?

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How do I activate my access code as an existing user on macmillaneducationeverywhere.com?

How to activate your code as an existing user.

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What information should I send when I contact you?

We will need to following information to start investigating your case.

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What should I do if I forget my login details for macmillaneducationeverywhere.com?

How to retrieve your log in details.

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How do I confirm my account on macmillaneducationeverywhere.com?

How to confirm your account.

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What are the desktop system requirements?

Desktop system requirements for macmillaneducationeverywhere.com

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How do I log out of the app?

How to log out of the app for the Digital Student's Book.

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What are the tablet system requirements?

System requirements for tablet devices for macmillaneducationeverywhere.com

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How do I update my scores if I am working offline on the app?

Instructions to update scores whilst working offline.

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How do I activate my eBook Code?

To start using your eBook please follow the below instructions:

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Can I use my eBook offline?

Yes, you can download the MEE 2 application in order to access your eBook from your computer, tablet or mobile device offline.

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How long will my eBook subscription last for?

Information on code duration for eBook subscriptions.

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What is an eBook?

Your eBooks are flat PDFs versions of the student’s books that allow you to access and view the book’s content from your computer, tablet or mobile device.

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How do I register as a minor?

In most countries you are considered a minor if you are under 13. When registering, you will need to enter your parents/guardian email address.

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Is the CD/DVD compatible with macOS Catalina (10.15)?

At present, the CD/DVD is not compatible with this operating system.

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How do I uninstall the offline app?

How to uninstall the offline app.

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Video tutorials on ‘How to register an account on Macmillan Education Everywhere’

Please find below video tutorials on how to register an account on Macmillan Education Everywhere

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What is the Straightforward Wordlist?

The Straightforward word list contains the key vocabulary found within each level of the Straightforward series.

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My Straightforward Second Edition Interactive Whiteboard is not working with my Windows computer, what should I do?

We have created an update patch which may resolve common issues with Straightforward Second Edition Interactive Whiteboard on Windows 7/8.

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I cannot play the videos on my Teacher's Resource disc. What can I do?

This issue is caused by a compatibility setting that is only supported by using an extension in your web browser.

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I used to access my courses from the straightforward-online website, what content has changed?

This FAQ outlines the resources available on the MEE portal

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