How does Macmillan Education protect my data?
Click here to see the article
How do I take a screenshot?
Steps to take a screenshot in Windows and Mac computers.
Click here to see the article
How do I find out my browser information?
Steps to get browser information.
Click here to see the article
How do I clear cache and cookies on my internet browser?
Steps to clear cache and cookies on browsers.
Click here to see the article
Why can’t I log in to my English Campus?
Reasons why a student cannot log into MEC.
Click here to see the article
How can I buy Macmillan English Campus?
How to purchase MEC.
Click here to see the article
How do I remove a user from a class on Macmillan English Campus?
How to remove a user from a class on MEC.
Click here to see the article
What is Restricted Groups mode and how do I know if my school has restricted access for English Campus?
Your institution can choose whether to run your English Campus in open groups mode or restricted groups mode.
Click here to see the article
How can I use the Voice Record and Playback features in my English Campus?
To use the Voice Record and Playback (VRP) feature in Macmillan English Campus, permission must be given to the Adobe Flash Player to access the microphone.
Click here to see the article
Why can’t my students see their MEC course when they log in?
Reasons why a student cannot see their course in MEC.
Click here to see the article
How do I create and update multiple users on Macmillan English Campus?
How to create and update multiple users.
Click here to see the article
How do I know if an activity is already present in a MEC course?
How to detect if an activity is part of a course.
Click here to see the article
Can my institution have its own logo on our English Campus?
This is about the possibility of adding an institution logo into the platform and the logo file requirements.
Click here to see the article
What are the system requirements for Macmillan English Campus?
System requirements for Macmillan English Campus.
Click here to see the article
How do I restore archived users on Macmillan English Campus?
How to restore archived users.
Click here to see the article
Can large numbers of users be logged in to the Macmillan English Campus at the same time?
MEC capability to have several users logged in at the same time.
Click here to see the article
Why is the English Campus running slowly?
What to do if Macmillan English Campus is running slowly.
Click here to see the article
What do the ‘Current numbers’ mean in the Statistics & Logs area?
In the ‘Current numbers’ box, the following numbers are updated in real-time at the time of viewing.
Click here to see the article