I cannot install the software. What do I do?
Possible causes of incomplete installations and what to do.
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I would like to buy Macmillan Education titles in my country. Where can I find the list of bookstores who stock your titles?
You can find a list of distributors for your country here.
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How do I purchase the class audio?
How to purchase class audio.
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I have spotted a potential error in your book. How should I report it to you?
Please let us know if you spot a potential error in one of our titles.
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Some of our books come with a key, what does this mean?
For some of our titles, there are two versions of the book: with key and without key.
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I see a message with ‘This CD-ROM is not approved’. What should I do?
Steps to follow when you see "This CD-Rom is not approved" error message.
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I have lost my CD-ROM / I have damaged my CD-ROM. Can you offer me a replacement?
We are not able to offer you a replacement if you have lost or damaged your CD.
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My anti-virus is not allowing me to install the product. What can I do?
Steps to follow when your anti-virus software stops you from installing the product.
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My computer does not have a CD/DVD-ROM drive. Can you send me the files?
Information on using your CD ROM.
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How does Macmillan Education protect my data?
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Is the CD/DVD compatible with macOS Catalina (10.15)?
At present, the CD/DVD is not compatible with this operating system.
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