Macmillan Education

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Hats On Top

Hats On Top is a beautifully designed four-level course for very young children. The central characters are the Hat People, a fun and friendly family who guide children through their first encounters with English.  Hats On Top is based on the concept that children come to the classroom with a great deal of world knowledge, and has strong links to key development areas and school readiness.
 
Learning and exploration are supported and extended digitally through the Discovery Disc, where children can play games read interactive stories and dance along with the Hat People to interactive songs. For teachers, there is the Interactive Classroom CD-ROM containing a Digibook version of the Student Book for whole-class presentation, and a new website containing a wealth of resources.

Frequently Asked Questions

I cannot install the software. What do I do?

Possible causes of incomplete installations and what to do.

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I would like to buy Macmillan Education titles in my country. Where can I find the list of bookstores who stock your titles?

You can find a list of distributors for your country here.

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How do I purchase the class audio?

How to purchase class audio.

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I have spotted a potential error in your book. How should I report it to you?

Please let us know if you spot a potential error in one of our titles.

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Some of our books come with a key, what does this mean?

For some of our titles, there are two versions of the book: with key and without key.

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I see a message with ‘This CD-ROM is not approved’. What should I do?

Steps to follow when you see "This CD-Rom is not approved" error message.

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I have lost my CD-ROM / I have damaged my CD-ROM. Can you offer me a replacement?

We are not able to offer you a replacement if you have lost or damaged your CD.

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My anti-virus is not allowing me to install the product. What can I do?

Steps to follow when your anti-virus software stops you from installing the product.

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How do I find my access code?

You will find your access code printed on the inside cover of your book or booklet.

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My computer does not have a CD/DVD-ROM drive. Can you send me the files?

Information on using your CD ROM.

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How does Macmillan Education protect my data?

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I have forgotten my username or password for my Young Learners portal account, what can I do?

Steps to follow if you forget your username or password for your Young Learners account.

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How do I activate my access code on the Young Learners Portal?

Steps to activate your code on the Young Learners portal.

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What are the System Requirements for the Young Learners portal website?

System requirements for the Young Learners Portal website.

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What information should I send when I contact you?

We will need to following information to start investigating your case.

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How do I log into my Young Learners Portal account?

Steps to log into your account on the Young Learners portal.

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How long will my subscription last for?

Information on code duration.

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Why is my Test Builder not working?

Steps to follow if you are unable to use the Test Builder.

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As a teacher, what is the difference between Resource Pack and the Teacher’s Presentation Kit?

The differences between the Resource Pack and the Teacher’s Presentation Kit.

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How do I access my teacher resources for English World?

Steps to access your English World teacher resources.

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Is the CD/DVD compatible with macOS Catalina (10.15)?

At present, the CD/DVD is not compatible with this operating system.

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My Hats On Top CD-ROM is not working with my Windows computer, what should I do?

We have created an update patch which may resolve common issues with Hats On Top CD-ROM on Windows 7/8.

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