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I have forgotten my username or password for my Young Learners portal account, what can I do?

If you have forgotten your password please follow the instructions below to request them:
  1. Go to “Sign in” or "Log in".
  2. Click on "Forgotten password?" or "Forgot your username or password?"
  3. Enter your username and your email address
  4. You will then receive an email with instructions to reset your password.
If you have forgotten your username please contact us.

Please note, in alignment with privacy regulations we cannot handle passwords. Please refrain from sending these to us.

 

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