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I cannot activate my Macmillan Practice Online code, why? 

A Macmillan Practice Online code has 3 letters and 12 numbers like this: MPO123456789012. If you enter an incorrect access code, the following error will appear:

This is not a valid access code. Please try again or contact our Customer Service team.’

Check the code and re-enter it, making sure there are no extra spaces and that capital letters are used correctly. 

If you are using a valid code, you may have already activated your code and you will just need to sign in.

If you are still having problems with your access code, you can contact us here.

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