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My Straightforward Second Edition Interactive Whiteboard is not working with my Windows computer, what should I do?

We have created an update patch which may resolve common issues with Straightforward Second Edition Interactive Whiteboard on Windows 7/8.  Please follow the instructions below and choose the relevant patch dependent on the level (Beginner, Elementary etc.) of your product.

- Ensure you have the latest version of Adobe Air installed in your machine. You can get it at https://get.adobe.com/air/.
- Insert the disk in your machine. Please do not launch the program at this point.
- Download the patch from the link. If prompted with a security alert, select ‘Download anyway’.
- Execute the patch from your desktop and click ‘Ok’ when asked if the disc is inserted.
- You will then be asked to confirm the disc location. Click ‘Ok’ again
- This will begin the installation.
- Once this has loaded, click ‘Install’ before confirming the application location by clicking ‘Continue’.
- A final installation will take place before your product is ready to use. You will be able to launch the program once you have accepted the Adobe Air License Agreement.

- Beginner - http://bit.ly/2wbNzYR
- Elementary - http://bit.ly/2wmuTFc
- Pre-Intermediate - http://bit.ly/2BHW8zF
- Intermediate - http://bit.ly/2BGO3vb
- Upper-intermediate - http://bit.ly/2P1Ej0l
- Advanced - http://bit.ly/2Py1ArX

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